Creditors work with the Royal College of Psychiatrists to improve service to customers with mental health problems

Major creditors are working in partnership with the Royal College of Psychiatrists to improve the service offered to customers with mental health problems. New guidance published today by the Royal College and Money Advice Trust sets out advice to help creditors offer the right assistance to these customers. The measures highlighted in Lending, Debt Collection […]

Sanctuary Group’s national telecare service up and running

A national telecare service has re-launched with a new name and new offices following Sanctuary Group’s acquisition of Chester District Housing Trust last year. Sanctuary365, formerly Chester Care, has begun operation at its new offices in Chester’s Northgate Street, and is providing support to clients across the country.   The service is staffed by highly […]

Care jobs lost as Lancashire care company collapses

150 care jobs lost as Lancashire care provider, closes amid tough competition and increasing regulation Administrators from The P&A Partnership were appointed by the Lancashire care provider after increasing legislation and intense competition brought an end to the business, with the loss of more than 150 jobs. Abacus Care Home Care and Nursing Services (Ormskirk) Limited […]

Care home receives recognition for brain injury support

A Ledbury care home, which specialises in acquired brain injury services, has secured the prestigious Headway Approved Provider accreditation for the third time.   The two-year accreditation, which is awarded by the brain injury association, Headway, recognises Shaw healthcare’s Market Lodge as a leading provider of specialist care for people with an acquired brain injury […]

Annual care award goes to experienced carer

As a Mum to five boys, with three grandsons, Karen Holder knows a thing or two about caring.   But she said she was still amazed to win the annual Support Worker of the Year award from her employer, Stroud-based homecare company DoCare.   Karen, 47, who is based with the Cheltenham team, joined DoCare […]

Department of Health’s Deputy Chief Nursing Officer, Dr David Foster tours two Barchester care homes

The Department of Health’s Deputy Chief Nursing Officer, Dr David Foster, toured two Barchester care homes with Professor Trish Morris-Thompson who heads up the care provider’s quality and clinical governance team.   David met lots of staff and residents at the London and Guildford based homes and paid particular interest in the roles of the […]

CQC unable to hold councils to account for homecare

Andrea Sutcliffe, Chief Inspector of Adult Social Care at the Care Quality Commission (CQC), is reported today (The Times, 28th April 2014, see Note 1 below) as intending to penalise homecare providers willing to supply short visits of around 15 minutes to people with dementia, in an attempt to put pressure on the local councils […]

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