Dementia Awareness Week at East Hill House

Local East Hill House care home opened its doors to the local community this week to spread awareness about Dementia in the Community as they pulled out all the stops to mark Dementia Awareness Week.   Residents of the home were joined by relatives, volunteers and those who care for a loved one with dementia […]

Q Care praised for ‘person centred care’ in CQC report

The team at Gloucestershire home care provider, Q Care Ltd, was celebrating this week as the results of their latest unannounced inspection were published by the Care Quality Commission (CQC). The recently published report shows that the Gloucestershire Branch of Q Care, based in Mitcheldean, continues to meet all of the CQC’s essential standards of quality […]

Market Harborough care home gets deaf charter

A deaf couple living at Britain’s second official ‘deaf aware’ care home based in Market Harborough have said “we feel lucky being here”.   When Leslie, 89, and Betty Key, 88, first moved into Peaker Park they were unable to communicate properly with staff but the team responded quickly with a range of measures.   […]

Huge efforts have been made by councils to ensure people in care have their voices heard

LGA RESPONSE TO LGO REPORT ON ENGLISH ADULT SOCIAL CARE COMPLAINT STATISTICS Responding to the Local Government Ombudsman’s (LGO) report publishing complaint statistics for English adult social care, a spokesman for the Local Government Association said:   “Whilst this report recognises that higher numbers of complaints does not indicate poorer services or less effective complaint […]

Over £650 Raised For Hica Shine Initiative

A Hica employee and her friends have raised over £650 for Shine, a new initiative from Hica that is designed to make life better for everyone who uses the independent care organisation’s services.   Heidi Shepherd, Hica Operations Manager – and her friends Debbie Clark, Jemma Higgins and Nicole Hodgson – raised the money by […]

Powerful words for those with hearing loss

The impact that hearing loss has on people’s lives has been captured in a powerful Word Cloud that was generated during Deaf Awareness Week, 19-25 May.   UK charity Hearing Link asked people to submit words that illustrated how they felt about their hearing loss at that particular moment in time. Hundreds of words were […]

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