The branch, located in Wellington Square, scored well in key areas of the recently revised regulatory process, with the inspectors concluding that the home was safe, effective, caring and well led.
As part of the process, the inspectors spoke to a number of clients, with comments including ‘I trust them, I have no issues’ and ‘they know what to do and are well trained’.
Branch Manager Zoe Miah explained some the secrets to their success:
‘Nurse Plus has a longstanding ethos of quality and I am so proud of my team for their effort in providing and maintaining a high standard of support for those who we support.
‘I am delighted that our hard work in continually improving the care we provide has been recognised in this inspection report.’