The appropriate regulatory bodies regularly appraise our service, and we constantly review our control procedures to make sure that every element of our service – and every SY Care & Support worker – is fully compliant.

Recruitment Process

As part of our recruitment process, every applicant undergoes a face-to-face interview and a thorough vetting procedure that includes the following:

  • A Barring and Disclosure Service (formerly Criminal Records Bureau) check or, in Scotland, enhanced Disclosure
  • Written references from a candidate’s previous two employers
  • A full employment history (with all gaps explained)
  • Verification of a candidate’s identity
  • Verification of Nursing and Midwifery Council PIN number (if applicable)
  • Work permit status (if applicable)
  • Verification of qualifications and training certificates
  • Declaration of physical and mental fitness
  • Immunisation status

We are fully committed to ensuring that Quality is at the forefront of services we provide. Ensuring that this is fulfilled we maintain a Quality Assurance system for the complete Organisation. All our staff are made aware of and follow the policies and procedures.



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